Knowledge Pills

Managing an inventory is not a simple task that can still be done manually. Every retailer with a multichannel or omnichannel e-commerce plan needs to know which are the best options to solve this important part of the product lifecycle.

Apologizing to a customer is not the worst thing that could happen to an online store, but apologizing because they bought something you no longer had in stock… that’s embarrassing.

There’s nothing that makes a customer more frustrated or sad than finding out that their favorite product, or that trending item they have seen via Instagram, is now out of stock. That happens — it’s not big deal. But what happens when they have ...

It's the golden hour for e-commerce: 96% of Americans with Internet access have made some online purchase in the last year. As confidence in the Internet increases and shopping online becomes a common action, sales and profits will only keep growing ...

Every online store wants to become the Pied Piper of Hamelin: a minimal action will attract waves of customers willing to empty their wallets and feel happy about it.

90% of users read customer reviews before making a purchase in an online store, and they usually read between 3 and 10 reviews. Online store reviews are not an accessory, but a mandatory complement if you want your products to take off between the ...

When users open a website, their trust verdict will be built in just a few seconds. Getting that trust is vital for making the visitor keep browsing the online store... But the effort must be even more cautious if you want them to stay.

A customer is surrounded by four key factors when considering any purchase: the product, the price, the promotion and the sales channel. Shopping in a physical store isn’t the same experience as shopping online, neither shopping in a website or a ...

You love battles, fighting dynasties and evil schemes on screen, but the best e-commerce narrative is not a Game of Thrones (although it often seems that way), but a collaborative field where a lot of parties involved is a good thing.

Customer satisfaction in e-commerce has become an essential point of discussions about UX and automation software development. Any effort made by the worldwide industry and any business in particular should be aimed at getting happy customers: it’s ...