Knowledge Pills

90% of users read customer reviews before making a purchase in an online store, and they usually read between 3 and 10 reviews. Online store reviews are not an accessory, but a mandatory complement if you want your products to take off between the ...

When users open a website, their trust verdict will be built in just a few seconds. Getting that trust is vital for making the visitor keep browsing the online store... But the effort must be even more cautious if you want them to stay.

A customer is surrounded by four key factors when considering any purchase: the product, the price, the promotion and the sales channel. Shopping in a physical store isn’t the same experience as shopping online, neither shopping in a website or a ...

You love battles, fighting dynasties and evil schemes on screen, but the best e-commerce narrative is not a Game of Thrones (although it often seems that way), but a collaborative field where a lot of parties involved is a good thing.

Customer satisfaction in e-commerce has become an essential point of discussions about UX and automation software development. Any effort made by the worldwide industry and any business in particular should be aimed at getting happy customers: it’s ...

When an e-commerce company grows, everything increases. The volume of products, the amounts of data that must be handled in very different stages of the process and in dozens of departments of the company… and the number of risks and problems.

New products don’t fall from the sky tied with red ribbon, ready to be unwrapped, although customers might get that impression. A new product or service launch involves 3 phases that you must prepare thoroughly, whether this is your first launch or ...

Facing the preparation and launch of a product is a process that resembles a job interview. But in this scenario, everything happens in silence. In order to success in the assistance of creation, design, promotion, distribution and sale of products, ...

Being online is a must for product sellers, like not mixing pink and red in a fashion outfit. 69% of people prefer to make their purchases online, and online retailers will be the first research preference for 66% of buyers. That being said, ...